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OTTER-Messer Knives Warranty Information
The OTTER-Messer Limited Lifetime Warranty
Every OTTER-Messer product is warranted to be free of defects in material and workmanship for the life of the owner. OTTER-Messer will repair or replace with a new item (at their option) any OTTER-Messer product that is defective.
Since OTTER-MesserOTTER-Messer will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, OTTER-Messer will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
OTTER-Messer does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your OTTER-Messer product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.