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HEXFLEX WARRANTY INFORMATION
The HexFlex Limited Lifetime Warranty
Every HexFlex product is warranted to be free of defects in material and workmanship for the life of the owner. HexFlex will repair or replace with a new item (at their option) any HexFlex product that is defective.
Since HexFlexHexFlex will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, HexFlex will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
HexFlex does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your HexFlex product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.