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ZWILLING J.A. HENCKELS is both manufacturer and distributor of premium products. ZWILLING J.A. HENCKELS also leads the way as the market leader for product quality, innovation and service. All products feature a classic-modern design with a timeless appearance and are made of high-quality materials
All ZWILLING J.A. HENCKELS products are fully guaranteed against defects in materials and/or craftsmanship. The ZWILLING J.A. HENCKELS' warranty does not cover wear from normal use or any damage resulting from use other than the intended purpose.
Wood products (including wood handle knives) are not covered by the ZWILLING J.A. HENCKELS' warranty, as wood is a natural element and thus cannot be guaranteed.
Any product that is felt to be defective needs to be returned to the address below for inspection. Defective items will be repaired or replaced with similar item at the option of ZWILLING J.A. HENCKELS.
ZWILLING J.A. HENCKELS, Inc.
Att: Consumer Service
171 Saw Mill River Road
Hawthorne, New York 10532
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