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Every KEY-BAK product is warranted to be free of defects in material and workmanship for the life of the owner. KEY-BAK will repair or replace with a new item (at their option) any KEY-BAK product that is defective.
Since KEY-BAKKEY-BAK will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, KEY-BAK will furnish a currently manufactured item that most closely matches the item sent in for repair.
KEY-BAK does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
If you have a warranty issue or questions about the condition of your KEY-BAK product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.