CASE XX KNIVES WARRANTY INFORMATION
The Case XX Knives Limited Lifetime Warranty
Every Case XX knife is warranted to be free of defects in material and workmanship for the life of the owner. Case XX will repair or replace with a new knife (at their option) any Case knife that is defective.
Since Case XX knives include lifetime warranty coverage, the company cares whether the knife in question has sentimental or collectible value. Keep in mind that knives covered under the warranty that cannot be repaired are replaced. If a knife is replaced, the owner does not receive the original knife back. So, if your knife has sentimental or collectible value, Case will return the original knife without a replacement. Some knives cannot be repaired depending on the limited availability of parts. In these situations, Case will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
Case does not warrant its products against normal wear or misuse. Case XX knives are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your Case XX knife, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.
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